Thank you for visiting Dermifry. We’re here to assist you with product inquiries, order support, shipping updates, returns, refunds, and general customer service questions.
For the fastest assistance, please contact us using the details below and include your order number if your inquiry relates to an existing purchase.
Customer Support
Email: info@dermifry.com
Phone: +44 7853 738044
We aim to respond to all customer inquiries within 24 business hours.
Business Information
Business Name: Dermifry
Website: https://dermifry.com/
Registered Office
SOLARIS, A-407
Saki Vihar Road, Opp. L&T Gate
Saki Vihar, Budhia Jadhav Wadi
Marol, Powai, Mumbai
Maharashtra – 400072
India
Business Operations
Dermifry is operated from India and currently serves customers in the United Kingdom through its online store.
Orders are processed and fulfilled from fulfillment facilities in India before being shipped to customers in the United Kingdom. Estimated delivery times are provided during checkout and in our Shipping Policy.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (IST)
Saturday & Sunday: Closed
Before Contacting Us
To help us assist you more quickly, please include the following information where applicable:
- Your full name
- Your order number
- The email address used to place your order
- A brief description of your question or issue
Useful Links
- Frequently Asked Questions (FAQs): https://dermifry.com/faqs-frequently-asked-questions/
- Shipping Policy: https://dermifry.com/shipping-policy/
- Return & Refund Policy: https://dermifry.com/return-and-refund-policy/
- Terms & Conditions: https://dermifry.com/terms-conditions/
- Privacy Policy: https://dermifry.com/privacy-policy/
Additional Information
If your inquiry relates to an existing order, we recommend contacting us by email using the same email address used when placing your order. This helps us locate your order more quickly and provide faster assistance.
For privacy-related requests, including requests to access, correct, or delete your personal information, please email info@dermifry.com with the subject line “Privacy Request.”
Contact Form
You may also use the contact form on this page to submit a general inquiry. Please provide accurate contact information and a clear description of your question so that our customer support team can respond as efficiently as possible.